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Experience linking leadership, human resources, and technology with performance measurement and institutional development.
Dr. Mona Mohamed El-Sayed El-Sherbiny is a consultant and expert in strategic management, digital transformation, and human resources development, with long experience in planning, human resources, executive management, technology, and training. She works to connect institutional directions with human capabilities, systems, and technological solutions.
She views institutional development as an integrated process that begins with clarity of direction and priorities, then moves through system development, capacity building, and technology deployment, and concludes with performance monitoring, measurement of results, and continuous change management.
Preparation combining business administration, public administration, and management information systems.
Her academic background combines strategic management, public administration, and information systems, supporting her ability to approach development projects from a perspective that integrates planning, administrative systems, technology, and human resources, alongside programs in leadership, performance, training, and digital transformation.
Doctorate
PhD in Business Administration from Ain Shams University.
Master’s Degree
Master’s degree in Public Administration from the Arab Academy for Science, Technology and Maritime Transport.
Bachelor’s Degree
Bachelor’s degree in Management Information Systems, strengthening her background in connecting management and technology.
Leadership & Capacity Building
Specialized programs in leadership development, leadership preparation, performance management, and workforce development.
A long government career combining planning, human resources, executive management, and technology.
Multi-level experience in government administration, planning, human resources, operations, and technology development.
Her professional experience is primarily associated with the Egyptian Customs Authority, where she served for more than thirty years and progressed through administrative and leadership roles including the technical office of the head of the central administration, planning and follow-up, human resources, executive management of the logistics center at Cairo Airport, and ultimately Director General of Technology since 2022.
Turning administrative directions into executable plans and programs and systematically monitoring performance and results.
Working on capacity building, leadership development, performance management, and development of cadres and second-line leaders.
Managing complex operational and administrative activities at the logistics center at Cairo Airport and coordinating among stakeholders.
Serving as Director General of Technology since 2022 and supporting the integration of digital solutions into institutional work.
Programs and certificates supporting leadership, training, performance management, and digital skills.
She has professional and training preparation in training of trainers, creative problem solving, leadership development, performance management, and human resources development, in addition to recent programs in digital skills, the future of education, and artificial intelligence.
Integrated expertise that helps institutions manage change, improve efficiency, and build more sustainable capabilities.
Strategic Management
Formulating directions and plans and linking them to executable programs, monitoring indicators, and measurable results.
Digital Transformation
Using technology to simplify procedures, improve processes, and raise the quality of monitoring and decision-making.
Human Resources Development
Building capabilities, developing leaders and competencies, and supporting the sustainability of human capital.
Performance Management
Designing and monitoring performance systems that link objectives with competencies, results, and development opportunities.
Executive Leadership
Managing work and operations in large, complex institutional environments with multiple stakeholders.
Process Improvement
Reviewing procedures, developing administrative systems, and using technology to improve efficiency.
Training & Capacity Building
Developing leaders and cadres and transferring knowledge through training, guidance, and qualification.
Change Management
Supporting institutions in moving to new practices and systems while considering people, culture, and processes.
More than thirty years of experience across multiple administrative and leadership roles within a large and complex government system.
Leading the technology function since 2022 and supporting the integration of technology into administrative processes and development follow-up.
Contributing to turning plans and directions into executable programs that can be monitored and measured.
Experience in capacity building, leadership development, performance management, and development of cadres and second-line leaders.
Worked as Assistant Professor of Human Resources at Buraidah Private Colleges in Saudi Arabia from 2015 to 2017.
Delivered and attended programs in training of trainers, creative problem solving, leadership, performance management, and digital skills.
From clarity of direction to capacity building, system development, technology deployment, and performance measurement.
Understanding institutional objectives and challenges and turning them into clear priorities, plans, and initiatives.
Developing human resources, leaders, procedures, and systems required to support execution.
Selecting digital solutions that support operations, simplify procedures, and improve monitoring and decision-making.
Monitoring performance and results, developing practices, and managing change to ensure sustainability and continuous improvement.